Two things about ESN (enterprise social networking) and ESC (enterprise social computing) solutions bother me.  One: often times people talk about the features using empty buzzwords that fail to succinctly describe what people really want to do.  Second: a lot of proclaimed ESN/ESC tools get lumped together, even though they really only offer a partial [...]

Filed under: Enterprise Web, Knowledge Management, Social Computing, Social Networking, Wikis | Comments Off

I caught an interesting article by Larry Dignan over at ZDnet that talks about what we’ll likely see as upcoming FUD around SaaS vendors and viability in a down economy, expanding on an earlier post from Vinnie Mirchandani about methods that SaaS providers should use to calm customer’s possible fears of a company collapse.  [...]

Filed under: Enterprise Web, Knowledge Management, OpenSource, SaaS | 1 Comment »

I’ve been pretty quiet about the project I’m currently working on, but that’s going to change now that we’re heading towards the beginning of our private beta program.
I’m currently working with a group of wickedly smart people to build a new hosted (yes, SaaS-based) collaborative decision making platform: DecisionSpaces.
What does DecisionSpaces do?  There are [...]

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One of the things I’ve been thinking about lately is how companies might approach adopting more SaaS (software as a service).  Specifically: what’s the motivating factor to make the jump from on-site hosted solutions all the way to SaaS delivery (skipping the Cloud Computing bump in-between), and which IT services in particular are easier [...]

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In an article yesterday, InformationWeek named PBWiki their favorite on-demand wiki.  I tried out PBWiki myself, and here’s my take on it:
I agree that it takes very little time to get started with a new Wiki.  The site is very fast, and generally very easy to use.  It only took me about 30 seconds [...]

Filed under: Consumer Web, Enterprise Web, Knowledge Management, SaaS, Social Computing, Wikis | 3 Comments »

Whether you’re starting a new partner extranet, revising your support site, or launching a new collaborative intranet, there are a number of things that can completely sink your project, and lead to all kinds of customer complaints, wasted effort, or worse.
Here’s a quick round-up of 5 things that can kill a web project, and how [...]

Filed under: CMS, Enterprise Web, Knowledge Management | Comments Off

There’s a common but frequently overlooked aspect to much of the current web technology under the branding “web 2.0″: transparency. Everyday interactions that used to be opaque are now increasingly visible to everyone, from everything to how you’re feeling about the weather, to what music you’re listening to, and more. Bees have been [...]

Filed under: Consumer Web, Enterprise Web, Knowledge Management, Social Computing | 1 Comment »